SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquistia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquistia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh, where do I start? This projector has been nothing short of a revelation. From the moment I unboxed it, to setting it up (which was super easy by the way), and finally seeing it in action - every step of this journey has been filled with pleasant surprises. The picture quality is simply stunning, making each movie scene come alive like never before. And don't get me started on the sound! It's crystal clear and gives you that immersive one looks for in a theater setup. Plus, my spouse absolutely adores it too - so much so that they've taken over as the official 'movie selector' for all our movie nights now! Overall, if you're looking to upgrade your home viewing experience without burning a hole in your pocket - look no further!
πAbsolutely love this projector! It's like having my own personal cinema at home. Great picture quality, easy to use and the sound is top-notch too. Perfect for movie nights with the family!
Impressive
This device has transformed our living room into a mini theater! The image clarity is stunning and its user-friendly setup was such a relief for someone who's not very tech-savvy.
wow
π₯π Completely smitten with this projector! It's like having a tiny cinema right in my living room. The picture clarity is just stunning, and it was a breeze to set up - even for me who's not too good with tech stuff. Movie nights will never be the same again
quality is superb, sound crystal clear and super easy to set up
π spouse award goes to me! got this as a surprise gift and it has nothing but praise since then. crystal clear sound, superb image quality and setting it up was easy peasy. we're not just watching anymore, we're living them.absolutely adore this smart home theater projector! now i have my very own private movie house at home π great visuals, super user-friendly and the audio? top-notch π perfect for family film nights or solo binge-watching sessions.
ok
didn't expect such joy from one little gadget! no longer about simply viewing movies now β itβs an immersive experience transformed our humble living room into our personal mini-theater.
π The best thing I've bought in ages! This projector turns my room into a cinema. Love it!
Highly recommend
What an experience! Watching will never be the same again thanks to this projector.
Fantastic
I'm no tech expert but setting up this was easy peasy - and the results? Stunning!
worthwhile
Who knew a small gadget could bring so much joy? projector is not just about watching movies anymore, it's an experience. The visuals are incredibly sharp and the sound quality is top-notch. It has transformed our living room into a personal mini-theater, making every movie night feel like a special event.
Best gift ever
No need for expensive movie tickets anymore, we have our own private theater now π
The visuals are so sharp, feels like you're actually inside the movie. A must-have gadget!
π
Perfect for family movie nights πΏ
superb
Absolutely in love with this smart projector. It's revolutionized how we watch films at home
good quality
The picture quality is superb, the sound crystal clear and setup was surprisingly simple. Now we're not just watching films home - we're immersing ourselves in them completely!
satisfying
Amazing! This projector is a game-changer. It's like having my own personal cinema at home. The picture quality is great, it's easy to use and the sound is perfect.
ok
I'm so impressed with this gadget! The image clarity is stunning and setup was a breeze even for me who isn't very tech-savvy. Love it has transformed our living room into a mini theater.
Great product
ππππππ
Wow, this projector is a real gem. The picture and sound quality are simply outstanding.
Excellent
Easy setup, stunning visuals - what's not to love? Highly recommend!
love it
Can't praise it enough!
It feels like having a private cinema at home
outstanding