SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquistia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquistia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for a mirror that not only serves its functional purpose, but also adds an artistic touch to my home. This French retro wooden decorative mirror does just that! The intricate detailing of the wooden frame is truly remarkable and it exudes such vintage charm. It's like I've stepped back in time every time I look at it.
Couldn't be happier with this mirror. It's a lovely touch of French retro charm in my hallway.
The quality is superb and it adds a certain je ne sais quoi to bedroom decor. Highly recommend!
Just received mine today, and wow! The wooden frame is so detailed, you can tell it’s been crafted with care.
This mirror has truly transformed my living space - the vintage vibe is just what I was looking for 🥰
As someone who appreciates fine craftsmanship, this mirror has exceeded all my expectations. From the detailed carvings on the wooden frame to its overall sturdy construction - everything about this piece screams quality. Not only does it serve as a practical household item, but it also stands out as a beautiful decor piece with its unique French retro style.
very beautiful and elegant 💖
Absolutely love how this mirror looks in my home office. It's stylish yet functional - perfect combo 👌
This isn't your ordinary mirror; it's an exquisite work of art! Every detail in the woodwork speaks volumes about its superior craftsmanship. Its French aesthetic brings forth an old-world charm which blends seamlessly with any modern setup while adding a touch of elegance and sophistication.
i’m totally smitten by its french retro style 😍 definitely worth every penny!
this mirror...oh la la! such an elegant addition to our guest room.
The first thing you notice when you see this product is how beautifully crafted it is. The wooden frame has been carved meticulously, giving off an air of antiquity and classiness that perfectly complements our living space decor. To say we're pleased would be an understatement!
Bought this as a gift for my mother-in-law, she adores it! Says it reminds her of Paris 🗼
Mirror arrived well packaged & damage-free which was great because I couldn't wait to hang it up!
Honestly? This might be the best purchase I've made all year. Adds so much character to our bathroom 💖
There’s something so enchanting about having a piece reminiscent of another era right within your own home walls — especially when said piece doesn’t merely exist for aesthetics alone but offers functionality too! This gem certainly ticks both boxes effortlessly!
the detail on the wooden frame is exquisite; really brings that old-world charm into modern spaces.
recommend!
I have always been drawn towards items with historical resonance — things that tell stories or evoke images from bygone eras — and this mirror does exactly that! The design feels authentically French retro yet fits surprisingly well into my contemporary styled apartment without feeling out-of-place or forced.
saw this at a friend’s place and had to get one myself – no regrets whatsoever!
I’ve gotten so many compliments since hanging up this beauty in our dining area.
this isn’t just a mirror; it’s an art piece that adds a touch of class to any room.
the quality, the design...everything about this mirror screams elegance. I’m in love! 😊
There’s something truly special about this mirror! It’s not every day you come across such a beautifully crafted item that effortlessly marries functionality with aesthetics. Every time I walk past it, I can’t help but admire its exquisite design and craftsmanship – definitely worth every penny!
so happy with my purchase. it's not just functional but also very decorative.
this mirror is absolutely divine! It's like having a piece of French history right in my home.
I was looking for something unique and found it in this product - couldn't be more satisfied
The wooden frame is so detailed and well-crafted; you can tell it was made with care and attention to detail. Its French retro style fits perfectly in my hallway, adding both practicality and sophistication. Couldn't be happier with this purchase!
this mirror has added so much warmth and richness to our space; truly an excellent buy!
wow, what a stunning piece! its vintage charm really brightens up my living area 🌟
i can’t get over how beautiful this looks on my wall – 100% recommend!
👍 👍 👍
The wooden frame is intricate and detailed - definitely brings that retro vibe into your home.
This isn't just a mirror, it's practically a work of art. Love the French aesthetic!