SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquistia.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquistia.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This piece of art is just stunning! The craftsmanship is amazing and it adds a unique touch to my living room. I'm so happy with this purchase.
I've been searching for the perfect piece complete my living room decor and I'm thrilled say that this metal wall art has exceeded all of my expectations. The craftsmanship is top-notch, with intricate detailing that showcases a level of skill and artistry that is truly impressive. It's not just an accessory, it's a statement piece - bold yet elegant, modern yet timeless. Every time I walk into the room, it catches my eye and I find myself in its beauty.
🌟🌟🌟🌟🌟 Absolutely love it!! It's the perfect size for our wall and really makes the space pop!
The shine on this metal artwork is mesmerizing, especially when sunlight hits it. It’s like having a personal sunrise in my home every day.
“When you invest in home decor, you're investing in something more than just aesthetics; you're investing in how your space makes you feel every day. This metal artwork does exactly that for me! From the moment it arrived (packaged securely and thoughtfully), it was clear this wasn't any ordinary wall decoration. The way light dances off each curve of the metalwork creates an ambiance like no other - warm, inviting, calming...it’s as if we’ve brought a slice of an upscale gallery right into our humble abode!”
i gotta say - this thing even better than i thought great addition to my man cave.
😍 So beautiful and intricate...
I was looking for something special for my office wall, and boy did I find it! This metal art piece has totally transformed the space.
this art piece? pure gold (not literally)! but seriously, can't stop admiring how cool it looks on my wall.
👍
💕Such an elegant work of art! It brings life to any dull corner of your house.
Being someone who appreciates fine arts but doesn’t have much knowledge about interior design or decorating homes can be challenging sometimes when trying to make your house look stylish. However purchasing this stunning piece of metal wall art made everything easier! Its unique design instantly added character to my plain walls while complementing existing furniture perfectly without making anything look out-of-place or too 'busy.' Even after months since purchase date people still compliment on how well-crafted & beautiful it looks whenever they visit.
very beautiful
The details in the metalwork are just incredible...it's like having a piece of an art gallery at home.
so cool and modern, it totally fits my aesthetic
I can't believe how much this artwork has elevated the overall ambiance of my living room. It’s worth every penny!
recommend 👍 👍 👍
As soon as I hung up this gorgeous piece of metallic artwork on my bedroom wall, I knew immediately that nothing would ever come close to matching its impact on both me and anyone lucky enough to see it firsthand! With every glance at those finely wrought details etched so delicately onto the surface by skilled hands unknown – whether first thing upon waking or last before sleep – I’m reminded of just how much beauty there is in the world, waiting to be found and appreciated. It’s more than mere decoration; it's a testament to human creativity and craftsmanship that never fails to inspire.
This is such a conversation starter! My guests always compliment me on this beautiful metal artwork.
i must admit - i was skeptical about buying art online but wow.. this exceeded all expectations
It's amazing how something so simple can have such a big impact. This is the perfect finishing touch for my home decor.
Impressive
I've been looking for a piece of art to add some personality my home office. This metal wall art is just perfect It's not too big, but it really stands out and adds a touch of sophistication.
highly recommend!
ok
If you're someone who appreciates unique decor, this is definitely worth considering. I love how it effortlessly blends with my modern interior.
beautiful
What an amazing find! This artwork has become the focal point in our living room. The intricate details are simply mesmerizing.
stunning
Got this as a gift from my wife and was pleasantly surprised by its quality and design. It’s now proudly displayed in our hallway!
This beautiful piece of metal wall art has transformed the way my living room feels - more inviting and stylish!
Absolutely stunning! Adds so much character to any space it graces.